Shipping policy

Bilkul 👍 Ye NEXO clothing store ke liye professional, Shopify-ready Shipping Policy hai:

Shipping Policy — NEXO

Effective Date: September 13, 2026

At NEXO, we are committed to delivering your orders safely and on time across Pakistan. Please review our shipping policy below before placing your order.

1. Shipping Coverage

NEXO currently delivers orders across Pakistan.

We use reliable courier and delivery services to deliver orders to the address provided during checkout.

2. Delivery Time

Our estimated delivery time is:

4–6 working days

Delivery time starts after your order has been confirmed and dispatched.

Please note that delivery times are estimates and may vary depending on your location, courier operations, weather, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated according to the applicable delivery location and order conditions shown at checkout.

The final shipping cost, if applicable, will be displayed before you complete your order.

Any free-shipping promotion will be clearly mentioned on our website or at checkout.

4. Order Processing

Orders are normally processed after confirmation.

We may contact you by phone or WhatsApp to confirm your order details before dispatch.

Orders may take additional time to process during sales, promotions, holidays, or periods of high order volume.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • Phone number

  • House/street address

  • Area/colony

  • City

  • Postal code

NEXO is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Courier Delivery

Once your order has been handed over to the courier, the courier company may contact you using the phone number provided at checkout.

Please ensure that your phone is available during the expected delivery period.

If the courier is unable to deliver an order because the customer is unavailable or the address cannot be located, additional delivery attempts or charges may apply depending on the courier's policy.

7. Delayed Deliveries

Although we aim to deliver within 4–6 working days, delays can occasionally occur because of:

  • Weather conditions

  • Public holidays

  • Courier service delays

  • High order volumes

  • Incorrect address or phone number

  • Remote delivery locations

  • Unexpected circumstances

We appreciate your patience in such situations.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact NEXO as soon as possible after delivery.

Please provide your order number and clear photos/videos of the received product and packaging so we can review the issue and assist you according to our return/exchange policy.

9. Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Tracking availability depends on the courier service used for the order.

10. Contact Us

If you have any questions about shipping or delivery, contact us:

Store Name: NEXO
Phone / WhatsApp: 0343 2095287
Address: Kacha Eminabad Road, Near Meer Suleman Store, Grw
Headquarters: Peoples Colony, Gujranwala
Country: Pakistan

Estimated Delivery: 4–6 Working Days

solution:

we offer cash on delvery all over pakistan . you can check parcel before payment

NEXO — Premium Clothing & Fashion